1. Introduction

Welcome to Next Level! These Terms and Conditions govern your use of our website, nextlevelshopsales.com, and the purchase of products from our store. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website and its content for lawful purposes only.
  • Not engage in any activity that could harm the website or its users.
  • Comply with all applicable laws and regulations.

3. Product and Service Description

We offer a variety of products including 3/4 Sleeve Shirts, Hoodie & Jogger Sets, Men T-Shirts, Sweatshirts, and Tank Tops. All products are described as accurately as possible. However, slight variations in color or design may occur due to screen settings and manufacturing processes.

4. Order and Payment Terms

Orders can be placed through our website using the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely. Once an order is placed, it will be processed within 1-2 business days.

Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days.
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days.

5. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not, you may return or exchange your item within 15 days of receipt, provided it is unused, in its original packaging, and accompanied by proof of purchase. Non-returnable items include Tank Tops and personalized or customized Men T-Shirts.

To initiate a return or exchange, contact our customer service at [email protected] with your order number and product details. Refunds will be processed within 7-10 business days after approval.

6. Intellectual Property

All content on the Next Level website, including text, graphics, logos, and images, is the property of Next Level and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

7. Limitation of Liability

Next Level is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Detroit, Michigan.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: 2781 State Street, Detroit, US 48201