About Next Level
Who is Next Level’s target audience?
Next Level caters to fashion-conscious individuals who value high-quality apparel. Our target audience includes men who are looking for stylish and comfortable clothing options such as 3/4 Sleeve Shirts, Hoodie & Jogger Sets, Men T-Shirts, Sweatshirts, and Tank Tops.
Product Information
What types of products does Next Level offer?
Next Level offers a range of men’s apparel including 3/4 Sleeve Shirts, Hoodie & Jogger Sets, Men T-Shirts, Sweatshirts, and Tank Tops. Our products are designed to provide both style and comfort.
Ordering & Payment
What payment methods does Next Level accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
How do I place an order?
Simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your payment and shipping information.
Shipping & Delivery
What are the shipping options available?
We offer two shipping options: Standard Shipping via DHL or FedEx for $12.95, which delivers within 10-15 business days, and Free Shipping via EMS for orders over $50, which delivers within 15-25 business days.
How long does it take to process an order?
Orders are processed within 1-2 business days after payment verification.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Returns & Exchanges
What is the return policy?
We offer a hassle-free return policy. You can return your items within 15 days of receiving your order, provided they are in their original condition with all tags attached.
How do I initiate a return or exchange?
Please visit our Returns & Exchanges page for detailed instructions on how to proceed with your return or exchange.
Customer Support
How can I contact customer support?
For any questions or concerns, you can reach our customer support team at [email protected]. We are here to assist you with any issues you may have.
Additional Information
Where is Next Level based?
Next Level is based at 2781 State Street, Detroit, US 48201.
Does Next Level ship internationally?
Yes, we offer global shipping, excluding some remote areas and parts of Asia. Delivery times may vary depending on your location.